Name of the controller: SuperSense Kft
Contact details of the controller: info@supersense.hu
Postal address of the controller: 1113 Budapest, Ibrahim u. 30-38., Building A, Room 701.
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DEFINITIONS
- “personal data”: any information that can be used to identify a person in any way.
- “processing”: any operation performed on personal data.
- “controller”: the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data; for the processing described in this document, this is SuperSense Kft.
- “processor”: the natural or legal person who processes personal data on behalf of the controller and in accordance with its instructions.
- “restriction of processing”: the marking of stored personal data with the aim of limiting their processing in the future.
- “consent of the data subject”: any freely given, specific, informed and unambiguous indication of the wishes of the data subject by which they, by a statement or a clear affirmative action, signify agreement to the processing of personal data relating to them;
- “personal data breach”: a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, personal data transmitted, stored or otherwise processed;
2. WE PROCESS YOUR DATA AS FOLLOWS WHEN YOU USE THE SUPERSENSE.HU ONLINE APPOINTMENT BOOKING SYSTEM
If you register or book an appointment on the supersense.hu online platform, or use our customer service for bookings by email or telephone, the following information explains how we process your data.
| Purpose of processing: | operating the online appointment booking system, booking appointments, closely related communication, confirming appointments, providing information about new available appointments, providing customer service assistance on request and handling complaints. |
| Legal basis for processing: | voluntary consent and a contractual relationship established when registering or contacting customer service. |
| Data subjects: | people booking appointments online and people making telephone enquiries |
| Personal data processed: | name, email address, mobile number, selected service, appointment time |
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| Name of the processor: | 1b Telecom Hungary Zrt. |
| Planned retention period: | we process your data until you delete your registration or request the deletion of your data, but for no longer than 3 years after your last appointment booking; after this period, we delete your registration and data |
If you enter the data of a relative or another person as a third party on the supersense.hu booking platform as the person receiving the booked examination, you must ensure that you have the consent of that third party.
If you book an appointment for your minor child as a parent or guardian, your consent to the processing of your child’s data is required.
Under the law, we must disclose your data to the authorities when necessary.
3. WE PROCESS YOUR DATA AS FOLLOWS IN CONNECTION WITH ACTIVITIES RELATING TO COURSES ORGANISED BY SUPER SENSE KFT
If you apply or register as a private individual for any training course or conference organised by SuperSense Kft, we process your personal data as described below.
| Purpose of processing: | facilitating participation in the event, issuing a certificate of completion, subsequently confirming completion of the course and ensuring the necessary and sufficient communication in connection with the event |
| Legal basis for processing: | voluntary consent and a contractual relationship established when registering or contacting customer service |
| Data subjects: | people applying for events and people who have completed courses |
| Personal data processed: | first name, surname, email address, telephone number, course type and date, certificate number |
| Name of the processor: | 1b Telecom Hungary Zrt. |
| Planned retention period: | we process your data until you delete your registration or request the deletion of your data. If you do not do so, we retain the name of the course participant, the course type and the certificate number for a maximum of 10 years, and all other data for 3 years, after which we delete them. |
If you apply for an event on behalf of your minor child as a parent or guardian, your consent to the processing of your child’s data is required.
Under the law, we must disclose your data to the authorities when necessary.
4. DATA SECURITY
The controller designs and carries out processing operations in a way that ensures the protection of the data of data subjects. The controller ensures data security through password protection and antivirus software, takes the technical and organisational measures and establishes the procedural rules necessary for data protection.
The controller takes appropriate measures to protect data, in particular against:
- unauthorised access,
- alteration,
- transmission,
- disclosure,
- erasure or destruction,
- accidental destruction and damage,
- loss of accessibility resulting from changes in the technology used.
The controller uses appropriate technical solutions to ensure that data stored in its records cannot be directly linked to each other and attributed to the data subject.
To prevent unauthorised access to personal data, alteration, unauthorised disclosure or use, the controller ensures:
- the establishment and operation of an appropriate IT and technical environment,
- the controlled selection and supervision of employees involved in providing services, and their confidentiality obligations,
The IT systems of the controller and its hosting provider protect against, among other things,
- computer fraud,
- espionage,
- computer viruses,
- spam,
- hacking
- and other attacks.
5. RIGHTS OF THE DATA SUBJECT
The data subject may at any time request access to, rectification or erasure of their personal data, or restriction of processing, and may object to the processing of such personal data.
Exercising data subject rights
- Access
On request, you may access the data we process about you, and we will make them available to you. Send your request by email to info@supersense.hu, and we will provide the data in digital form within the deadline specified in the European Union’s data protection regulation. Data and information provided in this way are free of charge. - Rectification
You can change both your registration details and your booking. You can do this by logging in at www.supersense.hu with your registration details, or by contacting our telephone customer service. - Erasure
You may request the deletion of the data we process about you at any time. As a first step, delete your registration on the supersense.hu booking platform. If you request permanent deletion, send your request by email to info@supersense.hu, and we will arrange for the data we process about you to be permanently erased.
You cannot request deletion of your data where the legal basis for processing is a legal obligation. An example is where you have received an invoice for a service: we retain it for the period required by law and cannot delete it. - Restriction
You may at any time request that we restrict the processing of your data; in this case, we will promptly inform the processors of your request. - Data portability
For automated processing based on a contract or consent, you may request portability of the data we process about you. You can request this by email to info@supersense.hu. - Objection
You may object to the processing of your data, except where we process them on the basis of a legal obligation, such as issuing an invoice.
The data subject may lodge a complaint about processing with the supervisory authority:
HUNGARIAN NATIONAL AUTHORITY FOR DATA PROTECTION AND FREEDOM OF INFORMATION
1125 Budapest, Szilágyi Erzsébet fasor 22/C.
6. OTHER PROVISIONS
We provide information about processing activities not listed in this notice when collecting the data. Our company reserves the right to amend this privacy notice unilaterally while notifying data subjects.
Our company does not verify the personal data provided to it. The person providing the data is solely responsible for their accuracy. By providing an email address, a data subject also assumes responsibility for ensuring that only they use services from that email address.
We inform our patients and clients that investigative authorities, the Hungarian National Authority for Data Protection and Freedom of Information, and other bodies authorised by law may contact SuperSense Kft to request information, the disclosure or transfer of data, or the provision of documents.
Budapest, 24 May 2018.